DAVACO Enhances Organization to Better Service Retail Clients
Dedicated ?Teams of Excellence? Provide More Service At A Better Value
Dallas, TX (January 21, 2009) – DAVACO, Inc. (www.davacoinc.com), the national leading provider of retail services, announced today that the company has realigned its client teams to build a more customer-centric infrastructure, with dedicated “teams of excellence” to service the needs of clients. While the company has always utilized dedicated personnel to service its clients, the enhanced “teams of excellence” provide retail category specialists by grouping expertise, management, and support operations that work together providing efficiencies to execute specific industry-related programs for their client.
“DAVACO’s ‘teams of excellence’ were created to take customer service to the next level,” said Rick Davis, CEO, DAVACO. “We’ve always been committed to superior service and quality execution throughout the cycle of a program, but these new ‘teams of excellence’ are designed to build strategic partnerships that go beyond typical vendor services. Because the team is immersed in their client’s business, they can provide thoughtful, proactive customer service that is considerate of both the everyday tactical issues, as well as the ‘big picture’ perspective. All of this combined ultimately provides more service at a better value for our clients.”
DAVACO’s enhanced structure provides clients with greater speed-to-market for their high-volume programs. Because the client teams already understand their client’s business, the company says that they require minimal ‘ramp-up’ time to begin a program. “We know our clients’ stores, we share their goals, and we can anticipate and respond to their needs and potential challenges,” said Davis. “Their success is our top priority.”
DAVACO currently services a wide range of retail clients, including nationwide chains representing a variety of industry segments including specialty retail, restaurants, drug/convenience, department stores and big box. In addition to the company’s over 700 W-2 employees, DAVACO further reinforces its client service with proprietary technology that includes client portals, real-time updates and project reporting. For more information on DAVACO or their “teams of excellence,” email the company at
About DAVACO Inc.
DAVACO, the national leading provider of retail services, specializes in the quality management and execution of high-volume rollouts, retrofits, resets, in-store merchandising, shop-in-shops and associated logistics and consolidation. DAVACO offers a comprehensive range of services that helps retailers maximize brand presence and profitability at retail. Services include: ▪ Rollouts, retrofits, resets and remodels ▪ Fixture and graphics installations ▪ Project services ▪ Project management ▪ Hard- and soft-line merchandising ▪ Site and marketing surveys ▪ Logistics and consolidation ▪ Design services ▪ Special initiatives. Founded in 1990, the company is based in Dallas, Texas, with over 700 employees across the country. For more information, visit www.davacoinc.com.
# # #