United States Canada
 

Company FAQs

Where are you based?
Our corporate headquarters is based in Dallas, TX. We also have an office in the Toronto area to service Canadian brands. We have employees located throughout the United States and Canada, covering all regions and provinces.

How large is your organization?
DAVACO has a nationwide employee base with 1,100 W-2 and T-4 DAVACO employees coast-to-coast. Over 100 are located in the Dallas corporate and Canadian offices.

What services do you provide?
We provide a wide array of retail services support including:

Out of all the services you offer, what do you feel you do best?
Obviously we feel we do all of the services we offer best or else we would not offer them. If we had to say what’s the one thing we do best – it would be our ability to provide a total solution and deliver satisfaction on each and every job-no matter the scope of work. We approach each opportunity with our “satisfaction guaranteed” commitment.

How is DAVACO different from other labor services organization?
We specialize in providing quality, customizable services that are designed to increase efficiency, reduce costs and meet deadlines. Our ability to offer a "satisfaction guarantee," combined with our keen understanding of retail, restaurant and hospitality environments sets us apart.

How do you ensure your “satisfaction guaranteed” offer?
Our employee-based nationwide professionals, trained field supervisors and managers ensure the quality, consistency and delivery of project execution. Whether it is five or 5,000 stores, our team is committed to getting the job done right, on time and on budget. We refer to this commitment to excellence as "The DAVACO Way".

Are you financially solvent?
DAVACO is debt-free and has sustained a double-digit average annual growth rate since 1990.

Are you price competitive?
Certainly. We provide high-quality work and consistent program or project execution at a market competitive rate. It is our goal to offer incredible value to our customers.

Are there associates on staff with retail, restaurant and hospitality backgrounds?
We are fortunate to have company leaders in operations, sales and marketing with retail, restaurant and hospitality, construction and remodel backgrounds. Our operation teams have seasoned, knowledgeable management with experience in retail, restaurant, industrial, and commercial markets with over 350 years of combined experience. Our industry knowledge and background, both on the client and service side, helps us to understand the importance of reacting to the competitive environment.

Do you truly have employee-based labor nationwide?
Yes. DAVACO has employees located across the United States and Canada to meet the high-volume, nationwide needs of our customers. DAVACO strives to hire the best of the best.

What kind of training programs do you have in place?
Over the years we have developed a training program called “The DAVACO Way.” This program is administered to all employees and is customized to reflect the specific needs of our clients. For large rollouts, we create training specific to the program as well as host training sessions in DAVACO University – our state-of-the-art training facility located in our Dallas office. We also have web-based training programs.

Do you have trained supervisors in the field?
Every DAVACO job has a trained supervisor assigned to ensure program compliance and quality workmanship to be sure our satisfaction guarantee is delivered. Training is conducted at Dallas corporate office, in the field and through online programs.

What type of insurance, bonding do you carry?
DAVACO maintains commercial liability insurance policies with A.M. Best "A" rated insurance underwriters, each with "excellent" financial ratings.

Can you execute “green” programs?
Yes. As the leading provider of retail and restaurant change, DAVACO supports its partners in their efforts to integrate “green” standards, designs and materials into their retail stores and restaurants across the country. DAVACO's staff and network of LEED AP+ professionals offer solutions and compliance of standards. Click here for more information.

Do you have a corporate “green” policy?
Yes. DAVACO encourages its employees to make environmentally-friendly choices at home and work. The DAVACO Cares program includes a variety of “green” initiatives including: recycling of paper and office supplies; an employee intranet site for online manuals, pay stubs and benefits enrollment to reduce paper consumption; a “green” online resource that provides helpful hints and “Green Team” committee to maintain the mission of the program through internal education and development of new programs.

What professional affiliations do you have?
DAVACO, as a company, is a member of many professional and trade organizations including: American Hotel & Lodging Association, Canadian Centre for Occupational Health & Safety, Dallas / Fort Worth Retail Executives Association, Dallas Regional Chamber, Digital Signage Federation Association, Fashion Group International, Interactive Customer Experience Association, National Safety Council, Professional Retail Store Maintenance Association, Restaurant Facility Management Association, Retail Council of Canada, Shop!, USGBC – U.S. Green Building Council, USGBC - North Texas Chapter and World Alliance for Retail Excellence and Standards.

Do you execute your services internationally?
Yes. We have executed international programs for brand name retailers in the United States, Canada, Puerto Rico, Mexico and Guam. We also execute international-based programs in the United States.